MOA Tools

MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customise tools to suit your service or even load your own tools and data collection instruments into the system. Content is continuously reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports

  • The new Aged Care Quality Standards
  • The NDIS Practice Standards
  • The ARVAS Standards and Retirement Living Code of Conduct
  • The New Zealand Health and Disability Services Standards (2008) and Ngā Paerewa Health and Disability Services Standard (2021)

MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.

MOA Insights

Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.

Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.

MOA Platform

Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.

Our online platform supports data collection, reporting and collaboration among all the members of your team.

MOA Support

MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.

MOA is fully supported from implementation, through training, to ongoing support

Are you prepared for the January NACMQIP submission?

The second quarter (Oct-Dec) of the revised National Aged Care Mandatory Quality Indicator Program (NACMQIP) is soon reaching a close. The program continues to collect data for five quality indicators and measures significant parts of quality of care that can affect resident health and wellbeing. The NACMQIP also aims to assist providers to measure, monitor, compare and improve the quality of their services as well as empower older Australians with greater information about the quality of aged care services when making decisions about their care.

MOA continues to offer the same level of support as previous NACMQIP submissions which includes:

  • Timely reminders throughout the submission month
  • Proactive data quality checks
  • Benchmarked submission reports for each home
  • Educational webinars and instant support
  • Automatic transmission to the My Aged Care portal

To further assist with preparedness, a timeline of key dates has also been prepared in the lead up to the submission deadline on 18 January.

Whilst most services have been able to finalise their data early, we realise this may not be possible for everyone. For any service that is unable to meet the 18 January deadline, MOA will run conduct another upload to My Aged Care on the following day. Please note that MOA will not be able to submit your organisation’s data if you are unable to meet these deadlines.

Please contact us if you would like to discuss the benefits of partnering with MOA for NACMQIP support and your options.

The second quarter (Oct-Dec) of the revised National Aged Care Mandatory Quality Indicator Program (NACMQIP) is soon reaching a close. The program continues to collect data for five quality indicators and measures significant parts of quality of care that can affect resident health and wellbeing. The NACMQIP also aims to assist providers to measure, monitor, compare and improve the quality of their services as well as empower older Australians with greater information about the quality of aged care services when making decisions about their care.

MOA continues to offer the same level of support as previous NACMQIP submissions which includes:

  • Timely reminders throughout the submission month
  • Proactive data quality checks
  • Benchmarked submission reports for each home
  • Educational webinars and instant support
  • Automatic transmission to the My Aged Care portal

To further assist with preparedness, a timeline of key dates has also been prepared in the lead up to the submission deadline on 18 January.

Whilst most services have been able to finalise their data early, we realise this may not be possible for everyone. For any service that is unable to meet the 18 January deadline, MOA will run conduct another upload to My Aged Care on the following day. Please note that MOA will not be able to submit your organisation’s data if you are unable to meet these deadlines.

Please contact us if you would like to discuss the benefits of partnering with MOA for NACMQIP support and your options.