MOA Tools

MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customise tools to suit your service or even load your own tools and data collection instruments into the system. Content is continuously reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports

  • The new Aged Care Quality Standards
  • The NDIS Practice Standards
  • The ARVAS Standards and Retirement Living Code of Conduct
  • The New Zealand Health and Disability Services Standards (2008) and Ngā Paerewa Health and Disability Services Standard (2021)

MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.

MOA Insights

Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.

Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.

MOA Platform

Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.

Our online platform supports data collection, reporting and collaboration among all the members of your team.

MOA Support

MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.

MOA is fully supported from implementation, through training, to ongoing support

Are you compliant with the new NDIS Practice Standards?

Last month, the NDIS Commission announced a range of changes to the Standards, based on recent inquiries and reviews, including evidence given to the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. As of 15 November, disability support providers are required to meet new and amended requirements under the National Disability Insurance Scheme (Quality Indicators) Guidelines 2018. This includes compliance with three new standards:

  • Emergency and disaster management (core)
  • Mealtime management (core)
  • Severe dysphagia management (high-intensity daily personal activities)

Additional updates have also been made across a range of core modules as well as supplementary modules for Early Childhood Supports and Verification, with key changes including the introduction of infection prevention and control indicators and insurance requirements for all providers.

To support providers through their implementation of these new requirements, MOA has released a free bridging tool for all NDIS providers, helping them to proactively identify and address gaps in their systems, processes and practices. This tool can be found on your Overview and Data Entry screens.

As always, MOA has immediately adapted its suite of tools in response to changes made to the NDIS Practice Standards and best practice guidance, helping you to ensure ongoing compliance and the delivery of the highest quality supports.

Our standard audits for December were updated prior to release, while 2022 will also see the introduction of several new core tools for our partner providers, including:

  • D16: Oral health
  • D17: Disaster and emergency management
  • D18: Infection prevention and control
  • D19: Mealtime Management

 

Are you providing Severe Dysphagia Management for your participants?

MOA tools related to supplementary NDIS modules are displayed in your schedule based on your registration groups. Please contact us to update your service profile if you will be requiring access to our new supplementary audit, E1.4: Severe Dysphagia Management, in 2022.

Last month, the NDIS Commission announced a range of changes to the Standards, based on recent inquiries and reviews, including evidence given to the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. As of 15 November, disability support providers are required to meet new and amended requirements under the National Disability Insurance Scheme (Quality Indicators) Guidelines 2018. This includes compliance with three new standards:

  • Emergency and disaster management (core)
  • Mealtime management (core)
  • Severe dysphagia management (high-intensity daily personal activities)

Additional updates have also been made across a range of core modules as well as supplementary modules for Early Childhood Supports and Verification, with key changes including the introduction of infection prevention and control indicators and insurance requirements for all providers.

To support providers through their implementation of these new requirements, MOA has released a free bridging tool for all NDIS providers, helping them to proactively identify and address gaps in their systems, processes and practices. This tool can be found on your Overview and Data Entry screens.

As always, MOA has immediately adapted its suite of tools in response to changes made to the NDIS Practice Standards and best practice guidance, helping you to ensure ongoing compliance and the delivery of the highest quality supports.

Our standard audits for December were updated prior to release, while 2022 will also see the introduction of several new core tools for our partner providers, including:

  • D16: Oral health
  • D17: Disaster and emergency management
  • D18: Infection prevention and control
  • D19: Mealtime Management

 

Are you providing Severe Dysphagia Management for your participants?

MOA tools related to supplementary NDIS modules are displayed in your schedule based on your registration groups. Please contact us to update your service profile if you will be requiring access to our new supplementary audit, E1.4: Severe Dysphagia Management, in 2022.