Streamlining compliance and quality improvement for residential aged care, support at home, retirement living, healthcare, and NDIS support providers.
MOA helps aged care, disability and health providers manage the full picture, from quality and risk to incidents, feedback and consumer experience.
Our platform brings together the tools you need to run a safe, responsive and accountable service. It covers audits, self-assessments, quality indicators, incident management, risk registers, feedback systems, surveys and improvement planning — all in one connected system.
Used by over half of Australia’s aged care homes, MOA reduces duplication, improves visibility and supports better decisions at every level, from frontline teams to boards.
MOA offers an integrated suite of tailored tools designed to support best practice in each sector. Whether you work in aged care, NDIS, home care, retirement living or healthcare, our platform adapts to your needs. Each module is designed to work seamlessly with the others, helping you streamline compliance, strengthen governance and embed continuous improvement as part of everyday practice.
MOA’s reporting tools are more than just dashboards. Every graph, table and infographic is designed to support decision-making, whether you’re on the floor or in the boardroom.
Our extensive benchmarking dataset powers intuitive visuals that make performance easy to interpret and trends easy to spot. And when you need something tailored, our in-house experts work with you to co-design custom reports that meet the unique needs of your organisation.
From the moment you join MOA, you’re supported by a team who understands the sector and what it takes to deliver safe, high-quality care. Our onboarding process is structured but flexible, with hands-on support to get your team up and running quickly.
We’ll guide you through implementation, set-up and training, and we don’t stop there. Our support continues well beyond go-live. Whether it’s troubleshooting, tailoring features to fit your service, or helping you get the most from your data, our team is here to assist.
You’ll also have access to practical resources, ongoing webinars and a help desk that actually knows what you’re talking about. Because real support isn’t just about ticking boxes. It’s about making your job easier, your service stronger and your team more confident.
MOA helps residential aged care homes stay ahead of accreditation while continuously improving safety and quality.
Our platform provides regularly updated, expert-reviewed audit tools that align with industry standards and proactively adapt to regulatory changes, helping you maintain compliance with ease.
Real-time reporting helps you quickly spot risks and areas for improvement. Benchmark your performance against industry standards to ensure continuous progress and top-tier service delivery.
MOA automates data collection, quality indicator submissions, and reporting, freeing your team from manual tasks so they can focus on delivering high-quality, person-centred care.
Our platform provides regularly updated, expert-reviewed audit tools that align with industry standards and proactively adapt to regulatory changes, helping you maintain compliance with ease.
Real-time reporting helps you quickly spot risks and areas for improvement. Benchmark your performance against industry standards to ensure continuous progress and top-tier service delivery.
Real-time reporting helps you quickly spot risks and areas for improvement. Benchmark your performance against industry standards to ensure continuous progress and top-tier service delivery.
MOA automates data collection, quality indicator submissions, and reporting, freeing your team from manual tasks so they can focus on delivering high-quality, person-centred care.
Our platform provides regularly updated, expert-reviewed audit tools that align with industry standards and proactively adapt to regulatory changes, helping you maintain compliance with ease.
Real-time reporting helps you quickly spot risks and areas for improvement. Benchmark your performance against industry standards to ensure continuous progress and top-tier service delivery.
MOA automates data collection, quality indicator submissions, and reporting, freeing your team from manual tasks so they can focus on delivering high-quality, person-centred care.
Contact us today to speak with our team. Whether you need more information, support, or are ready to schedule a demo, we're just a call or message away.
Contact us today to speak with our team. Whether you need more information, support, or are ready to schedule a demo, we're just a call or message away.
Contact us today to speak with our team. Whether you need more information, support, or are ready to schedule a demo, we're just a call or message away.
The MOA platform is designed to simplify compliance by offering tools that align with key industry standards such as the Aged Care Quality Standards, NDIS Practice Standards, National Safety and Quality Health Service Standards, Ngā Paerewa Health and Disability Services Standard and The Australian Retirement Village Accreditation Scheme (ARVAS). Our audit and reporting systems ensure that you can continuously monitor and improve your compliance status, and our tools are continuously updated to reflect current regulations, reducing the risk of non-compliance and helping your services remain aligned with best practice guidelines.
Yes, MOA provides extensive customisation options for both the tools and reports. You can tailor audit questions, quality indicators, and reporting structures to meet the specific needs of your service or facility. This flexibility allows you to focus on the metrics most relevant to your care environment, making it easier to track performance, identify risks, and take timely actions to improve service delivery.
MOA is designed with ease of use in mind, ensuring that your team can quickly become familiar with its features. We also provide comprehensive training and support, including interactive online sessions, face-to-face workshops, and on-demand webinars. Our goal is to ensure that every user feels confident using the platform to conduct audits, monitor quality indicators, and manage continuous improvement plans.
Our Australian-based support team is available during business hours to assist with any technical or operational issues. You can reach us via phone or email for quick resolution of any problems. Additionally, we offer ongoing support through our regular program notifications and announcements page which keep you informed of updates, new features, and best practices for using the platform.
The MOA platform is designed to automate many of the manual processes that typically consume time, such as data collection, quality indicator submissions, and report generation. Integrations with existing systems further reduce duplication of effort by enabling seamless data transfer between platforms. This allows your team to focus more on providing care rather than managing paperwork, which can lead to more efficient operations and better service outcomes.
No, MOA does not impose a limit on the number of users. Your service can add as many team members as necessary, enabling broad access to the platform’s tools. This ensures that everyone involved in care delivery, management, and compliance has the resources they need to contribute effectively to your quality improvement efforts.
Contact us today to speak with our team. Whether you need more information, support, or are ready to schedule a demo, we're just a call or message away.
Designed and Developed by
Designed and Developed by
We offer a demonstration to showcase how our platform simplifies compliance. Get in touch today and see how MOA can benefit your organisation with no obligation.