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MOA REPORTING

We specialise in analysing data and turning numbers into meaningful insights

MOA REPORTING

We specialise in analysing
data and turning numbers
into meaningful insights

Collecting data is important, but transforming it into actionable insights is where the value lies: MOA specialises in analysing data and turning numbers into meaningful insights.

We offer real-time reporting that caters to every level of your organisation, from frontline teams to board members. This enables you to track your performance over time and benchmark against other service providers.

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TIERED REPORTING

Customise a reporting
structure that fits your
organisational hierarchy.

Customise a reporting structure that fits your organisational hierarchy.

Our reporting system delivers immediate insights to every management level, right up to the board. Customise a reporting structure that fits your organisational hierarchy. Group services together by program type, region, or other factors to organise reports effectively. From high-level dashboards to detailed breakdowns, quickly spot and drill into flagged risks.

BENCHMARKING

Providing both internal
benchmarking and the most
robust external
benchmarking available.

Providing both internal
benchmarking and the most robust external benchmarking available.

As our sector’s largest benchmarking organisation, the MOA platform provides both internal benchmarking and the most robust external benchmarking available.

Internal benchmarking

Helps you track your performance over time. For audits and surveys, this means comparing results to previous cycles. For quality indicators, statistical process control charts allow you to spot deviations and trends in your data.

External benchmarking

Allows you to compare your performance to other providers. MOA adjusts for risk by considering service size, case mix, and acuity levels. Statistical methods then determine whether your results are significantly higher or lower than expected when benchmarked against others.

DATA QUALITY AND VALIDATION

MOA uses a robust 4-factor
approach to ensure data
quality across our platform.

MOA uses a robust 4-factor approach to ensure data quality across our platform.

1. Clear definitions

Our research-based audit and data definitions simplify data collection for frontline staff. Fortnightly training webinars and personalised support help clients input accurate data.

2. Rules engine

Built-in validations flag impossible or unlikely data during entry. enabling immediate corrections.

3. Data volume

Our benchmarks are the most robust in the industry, supported by comprehensive data from hundreds of providers, giving us unparalleled insights into quality and performance trends.

4. Reporting

Statistically significant results are flagged for managers in real time. During the NACMQIP data submission period, our team proactively monitors data quality reports and reaches out to services to discuss potential anomalies.

ABOUT US

Why choose MOA?

Ensure compliance and stay ahead of regulatory changes

Our platform provides regularly updated, expert-reviewed audit tools that align with industry standards and proactively adapt to regulatory changes, helping you maintain compliance with ease.

Drive continuous improvement with data-driven insights

Real-time reporting helps you quickly spot risks and areas for improvement. Benchmark your performance against industry standards to ensure continuous progress and top-tier service delivery.

Maximise efficiency and reduce workload

MOA automates data collection, quality indicator submissions, and reporting, freeing your team from manual tasks so they can focus on delivering high-quality, person-centred care.

LEARN MORE

ABOUT US

Why choose MOA?

Ensure compliance and stay ahead of regulatory changes
Our platform provides regularly updated, expert-reviewed audit tools that align with industry standards and proactively adapt to regulatory changes, helping you maintain compliance with ease.
Drive continuous improvement with data-driven insights
Real-time reporting helps you quickly spot risks and areas for improvement. Benchmark your performance against industry standards to ensure continuous progress and top-tier service delivery.
Maximise efficiency and reduce workload
MOA automates data collection, quality indicator submissions, and reporting, freeing your team from manual tasks so they can focus on delivering high-quality, person-centred care.
LEARN MORE

GET IN TOUCH

We're here to help

We're here to help

Contact us today to speak with our team. Whether you need more information, support, or are ready to schedule a demo, we're just a call or message away.

We're here to help

Contact us today to speak with our team. Whether you need more information, support, or are ready to schedule a demo, we're just a call or message away.

We're here to help

Contact us today to speak with our team. Whether you need more information, support, or are ready to schedule a demo, we're just a call or message away.

LATEST NEWS

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MOA HELP CENTRE

We're here to help.

How does MOA help us stay compliant with industry standards?

The MOA platform is designed to simplify compliance by offering tools that align with key industry standards such as the Aged Care Quality Standards, NDIS Practice Standards, National Safety and Quality Health Service Standards, Ngā Paerewa Health and Disability Services Standard and The Australian Retirement Village Accreditation Scheme (ARVAS). Our audit and reporting systems ensure that you can continuously monitor and improve your compliance status, and our tools are continuously updated to reflect current regulations, reducing the risk of non-compliance and helping your services remain aligned with best practice guidelines.

Yes, MOA provides extensive customisation options for both the tools and reports. You can tailor audit questions, quality indicators, and reporting structures to meet the specific needs of your service or facility. This flexibility allows you to focus on the metrics most relevant to your care environment, making it easier to track performance, identify risks, and take timely actions to improve service delivery.

MOA is designed with ease of use in mind, ensuring that your team can quickly become familiar with its features. We also provide comprehensive training and support, including interactive online sessions, face-to-face workshops, and on-demand webinars. Our goal is to ensure that every user feels confident using the platform to conduct audits, monitor quality indicators, and manage continuous improvement plans.

Our Australian-based support team is available during business hours to assist with any technical or operational issues. You can reach us via phone or email for quick resolution of any problems. Additionally, we offer ongoing support through our regular program notifications and announcements page which keep you informed of updates, new features, and best practices for using the platform.

The MOA platform is designed to automate many of the manual processes that typically consume time, such as data collection, quality indicator submissions, and report generation. Integrations with existing systems further reduce duplication of effort by enabling seamless data transfer between platforms. This allows your team to focus more on providing care rather than managing paperwork, which can lead to more efficient operations and better service outcomes.

No, MOA does not impose a limit on the number of users. Your service can add as many team members as necessary, enabling broad access to the platform’s tools. This ensures that everyone involved in care delivery, management, and compliance has the resources they need to contribute effectively to your quality improvement efforts.

Schedule a demonstration

BOOK A DEMO

GET IN TOUCH

Let's work together to simplify compliance

Contact us today to speak with our team. Whether you need more information, support, or are ready to schedule a demo, we're just a call or message away.

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Designed and Developed by

Designed and
Developed by

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We offer a demonstration to showcase how our platform simplifies compliance. Get in touch today and see how MOA can benefit your organisation with no obligation.

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